Privacy Policy

This Privacy Policy ("Policy") applies to www.phoenixbathroomremodelers.com and Serenity Now Walk In Tubs LLC, doing business as (DBA) Phoenix Bathroom Remodelers ("Company"). This Policy governs how we collect, use, and protect your information. By using our website, you consent to the data practices described below.

Scope of Privacy Policy

This Privacy Policy applies to the entire Phoenix Bathroom Remodelers brand, including all pages, subdomains, and services offered on https://www.phoenixbathroomremodelers.com. This is the only Privacy Policy for our brand and governs all data collection, use, and processing activities across our website.

SMS Compliance Notice

To comply with our SMS provider’s requirements, we collect and store opt-in data (such as phone numbers) only from users who have given explicit permission to receive SMS messages. This data may be shared with our subcontractors or service providers solely for the purpose of delivering requested messages or services. We do not sell or share SMS opt-in data for promotional use, and you may opt out of SMS communications at any time by replying "STOP" to any message received.

Collection of Your Personal Information

We collect personal information only when you voluntarily provide it. This may include:

  • First and last name

  • Mailing address

  • Email address

  • Phone number

If you purchase services from us, we may collect billing and credit card details to complete the transaction.

You may provide personal information when:

  • Submitting a quote or service request

  • Sending us an email

  • Signing up for special offers

  • Purchasing our services

We may collect additional personal or non-personal data in the future to enhance our services.

Use of Your Personal Information

We use your personal information to:

  • Operate and deliver the services you requested

  • Provide updates and notices related to your account or project

  • Fulfill legal or contractual obligations

  • Communicate changes to our website, services, or offers

  • Send promotional offers or information related to services

  • Improve customer experience and internal operations

What Organizations Are Collecting the Information?

We may use trusted third-party vendors such as payment processors, email platforms, analytics services, or support tools. These companies may collect information such as browser type, IP address, device information, or usage patterns to help us improve our services.

We require our third-party service vendors to use your information solely to perform services on our behalf and not for their own marketing or promotional purposes.

With Whom Can the Information Be Shared?

We may share aggregated, anonymized information about our visitors and customers with affiliated agencies and third-party vendors for purposes such as improving our services or website. However, we do not sell or share personally identifiable information with third parties or affiliates for marketing or promotional purposes.

We only share end-user opt-in data (including SMS phone numbers) with trusted subcontractors or outsourced service providers when necessary to fulfill services you request from Phoenix Bathroom Remodelers.

Your Right to Opt Out of Sharing

Under the California Consumer Privacy Act (CCPA) and other laws, you have the right to opt out of having your personal information disclosed to third parties for business purposes.

To opt out, visit: www.phoenixbathroomremodelers.com

Tracking User Behavior

We may monitor the pages and content you view on our website to understand user interests and improve site relevance.

Automatically Collected Information

We may collect information about your computer or device automatically, such as:

  • IP address

  • Browser type

  • Access times

  • Referring pages

This data helps us maintain performance, security, and analytics.

Right to Deletion

Upon receiving a verifiable request, we will:

  • Delete your personal information from our records

  • Direct service providers to do the same

We may decline deletion requests if the data is needed to:

  • Complete a transaction

  • Prevent fraud or illegal activity

  • Debug or fix issues

  • Comply with legal obligations

  • Conduct research or internal business functions

Children Under 13

We do not knowingly collect data from children under 13 years old. If you are under 13, please get parental consent before using this site.

Opting Out of Marketing Communications

You may unsubscribe from marketing or third-party messages by:

Email Communications

We may contact you via email for:

  • Promotions

  • Project updates

  • Customer feedback

  • Service confirmations

You can opt out anytime by clicking “unsubscribe” in our emails.

External Data Storage

Your data may be stored securely on third-party hosting servers we’ve contracted for performance and reliability.

Policy Changes

We may update this Privacy Policy when:

  • Services change

  • Laws are updated

  • Our data practices evolve

If the changes are significant, we’ll notify you via:

  • Email (if available)

  • Notice on our website

Continued use of our site after changes means you agree to the updated policy.

Contact Information

If you have questions or believe we’ve violated this Policy, contact us:

Serenity Now Walk In Tubs LLC
DBA: Phoenix Bathroom Remodelers
101 West 16th Street Ste A
Yuma, AZ 85364

Email: mdk6826@gmail.com
Phone: 928.920.1166

Effective as of: July 16, 2025